Length: 1-day
Target Audience: Informal leaders, prospective and new front-line supervisors or managers
Leadership is not linked to a position or title—it is about influence and requires consistent action. This MTS Leadership workshop is designed to promote leaders at all levels of the organization. Activities will immediately engage participants and help them identify ways they can do more of what is working, less of what is not, and lead the way to fill in what is missing in their work units. Today’s work environment is complex and seems to be full of never-ending distractions, sometimes making employees feel over-tasked and helpless. To be the best, our staff members need additional skills to help them build credibility, resolve conflict, increase trust, and improve listening and communication skills to become empowered as a person of influence.
Objectives:
- Differentiate leadership from management
- Discuss the origins of leadership
- List characteristics of outstanding leaders
- Demonstrate self-confidence without being pushy
- Develop a process for understanding others and strengthening relationships
- Learn ways to influence others and create positive working environments
- Promote responsibility and accountability at all levels of the organization
- Analyze personality traits and evaluate their influence on interactions
- Describe Maxwell’s five levels of leadership and how to apply them
- Recognize the impact of their actions and attitudes on others
- Review methods to listen and communicate more effectively
- Relate the impact of leadership on all employees
- Build individual and team confidence while instilling enthusiasm towards service
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