⭐ Instructor Refreshers and Recertifications are designed to offer experienced instructional staff (classroom, skills, field, basic, & in-service) refresher/recertification options conveniently available through our learning management system.

⭐ Goal: Refresh critical instructional curriculum or introduce what may have been missing from initial instructional certification trainings.

Methodology: eLearning
Length: Varies from 20 -50 Minutes
Audience: All training staff

Moser Training Solutions is pleased to offer multiple instructor refresher/recertification modules available through our learning management system.  Each offering is designed for incumbent instructors and field trainers.

Leadership and the Trainers Influence

20 Minutes

  • Name the origins of leadership
  • Distinguish leadership from management
  • List 12 qualities of outstanding leaders
  • Review John C. Maxwell’s’ Five Levels of Leadership

Improving Cognitive Recall and Study Habits

30 Minutes

  • View techniques to improve study habits and cognitive recall
  • Review note-taking approaches to address large volumes of content
  • Discuss study strategies
  • Identify methods to improve cognitive recall
  • Label the ACME acronym associated with effective story-telling

Building Trainee Rapport

15 Minutes

  • List eight topics that may help in building rapport .
  • View sample approaches to integrating trainees

Determining Learning Preferences and Setting Expectations

25 Minutes

  • List eight topics that may help in building rapport .
  • View sample approaches to integrating trainees

Training Overrides

20 Minutes

  • Define two types of training overrides
  • View a sample discussion regarding overrides
  • Apply your related learning
  • Discuss stress inoculation

Coaching Fundamentals

30 Minutes

  • Define coaching
  • Reflect on the impact of trainers and coaches
  • List characteristics of top performing coaches
  • Analyze a top performing NFL coaches’ approach
  • Identify techniques that trainers use, that are effective
  • Name 7-reasons employees leave their workplace
  • View the psychology of coaching
  • Review steps to coaching
  • Identify the value of open-ended questions
  • Create and capitalize on coach-able moments

Facilitating Effective Feedback

20 Minutes

  • Define feedback
  • Discuss the inherent challenges with providing effective feedback
  • Identify four commonalities of persons known for providing effective feedback
  • Label the SERVE acronym associated with effective feedback
  • Label the SMART acronym associated with stating concise objectives

Communicating Effectively

20 Minutes

  • List roadblocks, and obstacles that hinder effective communications
  • Experience perspective variance
  • Name strategies to communicate more effectively
  • Label the LADDER acronym associated with effective listening
  • Review Edgar Dale’s Cone of Learning
  • Identify what hinders effective communications

Facilitating Pre-Briefs

30 Minutes

  • Analyze sample debriefing approaches
  • Experience the value of open-ended questions
  • Discuss David Kolb’s experiential learning cycle

Bloom’s Taxonomies of Learning

50 Minutes

  • Review Bloom’s Taxonomy of Learning
  • Describe 3 learning domains (Cognitive, Affective, Psychomotor) and their taxonomies
  • Discuss how Bloom’s Taxonomy is applied within the Training Programs
  • Review training approaches to develop each learning domain

Daily Observation Reports

30 Minutes

  • State the purpose and role of a DOR
  • Review DOR formatting
  • Discuss types of situations or performance for narrative comment
  • Review approaches used by trainers for DOR completion
  • Analyze sample narrative evaluation comments

Coaching and Training Reports

30 Minutes

  • State the purpose and role of a CTR
  • Review CTR formatting
  • Discuss types of situations or performance for narrative comment
  • Review approaches used by trainers for CTR completion
  • Analyze sample evaluation comments

The Everything DISC© Workplace Profile

50 Minutes

  • Complete an Everything DiSC© Workplace Profile
  • Analyze how you may sometimes be misunderstood
  • Obtain strategies to improve overall workplace effectiveness
  • Identify trainee communication inclinations
  • Apply learning using video-taped role-players

Remediation Training

30 Minutes

  • State the purpose of highly focused remedial training
  • Review the definition of remedial training
  • Discuss performance diagnostics considerations
  • View a formal written Remedial Training Plan
  • Define SMART objectives
  • Name basic and remedial training tools
  • View learning activity packages (LAP) used the Police Training Officer program

Learning Activity Packages (LAPS)

25 Minutes

  • State the purpose of highly focused Learning Activity Packages
  • Review the definition of remedial training
  • Discuss performance diagnostics considerations
  • Define SMART objectives
  • Name basic and remedial training tools
  • View sample Learning Activity Packages

Managing Training Liability

30 Minutes

  • Discuss potential training liability
  • Define negligence
  • Discuss:
    – Negligent entrustment
    – Negligent assignment
    – Failure to direct
    – Negligent retention
    – Failure to train
  • Define vicarious liability